PRIVACY POLICY

Effective Date: May 20, 2026

Hard Rock Roofing & Construction LLC ("we," "our," or "us") operates the website located at hardrockroof.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, specifically regarding the data generated and collected through your interactions with us online.

1. Information We Collect

We collect information about you in two primary ways when you use and interact with our Site:

• Information You Provide Voluntarily: When you fill out our "Request Your Free, No-Obligation Quote" form, we collect personal information that you explicitly enter. This includes your Name, Phone Number, Email Address, and Property Address.
• Information Collected Automatically (Cookies & Analytics): We use Google Analytics 4 (GA4) to track how visitors interact with our Site. This includes automatically tracking actions like clicks on our "Get a Free Estimate" buttons and form submissions. Google Analytics collects data such as your IP address, browser type, device type, geographical region, and your behavior on our Site. This data is collected in an anonymized and aggregated format.

2. How We Use Your Data

We use the data collected through our Site exclusively to fulfill your requests and improve our digital presence. Specifically, this data is utilized to:

• Process, evaluate, and respond to your requests for free roofing, repair, or construction estimates.
• Contact you via phone call, text message, or email regarding your project inquiry.
• Analyze website performance, traffic trends, conversion metrics, and user engagement to optimize our website experience.

3. Data Sharing and Disclosure

We respect your privacy and protect your personal information. We do not sell, rent, lease, or trade your personal data to third parties. Your data is only shared with trusted partners under strict confidentiality guidelines, including:

• Google Analytics: To help us analyze website traffic and usage patterns. Google handles this data securely in accordance with their own strict privacy frameworks.
• Service Providers: Trusted web hosting platforms, form processing utilities (such as server-side mail scripts), or IT infrastructure providers who assist us in operating our website, so long as they agree to keep this information entirely confidential.

4. Cookies and Tracking Technologies

Our website utilizes tracking cookies through Google Analytics to understand traffic source metrics and provide an optimal browsing experience. You can choose to disable cookies through your individual browser settings; however, doing so may affect your ability to seamlessly interact with certain features of the Site.

5. Your Rights and Contact Information

You retain the right to inquire about what personal data we have stored from your digital submissions. If you have any questions about this Privacy Policy, or if you would like to request that we update, amend, or delete the personal information you submitted through our digital quote form, please contact us directly at: